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Closed for Thanksgiving

Advantage Administrators will be closed Thursday, November 23 and Friday, November 24 for the holidays. Hope everyone has a wonderful Thanksgiving.

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Online Account Access and Mobile App Maintenance

Saturday, November 11, 3:00 p.m. – 12:00 a.m. Midnight Central Time our online account access and mobile apps will be completing routine maintenance and  enhancements.  The sites will available again starting Sunday Morning.   

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MICROSOFT INTERNET EXPLORER COMPATIBILITY

IMPORTANT NOTICE:
MICROSOFT INTERNET EXPLORER COMPATIBILITY 

With our pending website update scheduled on November 11, 2017, anyone using Microsoft Internet Explorer, all portals (Consumer Portal, Employer Portal, and Administrator Portal) will require Microsoft Internet Explorer 11.

  • When Microsoft issues security patches, the patches only support Internet Explorer (IE) 11. This is a key driver to the changes we are making to ensure data security. Using IE versions that are older than IE 11 could result in data security risks.
  • There is no change to the requirements for other browsers, specifically Chrome, Firefox, and Safari.
  • There will be a redirect message active from November 12 through November 30.  This message will notify members of the change and to update their browsers.  Beginning on December 1, 2017, users with IE browsers that older than IE 11 will encounter an error page.
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Closed Labor Day

Our offices will be closed on Monday, September 4th in Observance of Labor Day.  Claims submissions received on Friday will have reimbursements initiated Tuesday.

Thank you.

Have a safe and enjoyable weekend.

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Phone And Fax Lines Are Currently Down

Road construction outside our office has inadvertently cut our phone lines.  We hope to be up and running tomorrow but in the meantime please send all communications to customercare@advantageadmin.com

Thanks for understanding!